This program reviews what happens when an incident becomes a crisis. It stresses the need for a crisis management plan to support on scene emergency response activities, to get outside resources to help control the situation and to manage the crisis.
Topics covered include:
The role of the Emergency Manager
Setting up the Emergency Operations Center
How the Crisis Management Team operates
The role of the Public Information Officer
Managing the media
Incident termination and recovery
For international orders, please call 713-621-1100.