The EOC & Crisis Management

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Part 3 - How industry can successfully manage a crisis using the media effectively.

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Description
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Technical Committee

Part 3 of the ICS for Industry series. Available separately or as a part of the series.

This program reviews what happens when an incident becomes a crisis. It stresses the need for a crisis management plan to support on scene emergency response activities, to get outside resources to help control the situation, and to manage the crisis.

This program covers:

The role of the Emergency Manager
Setting up the Emergency Operations Center
Communications
How the Crisis Management Team operates
The role of the Public Information Officer
Managing the media
Media briefings
Incident termination & recovery
29 minutes

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Technical Committee

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Chris Herman
Emergency Response Specialist with BP Oil Co's Toledo, OH refinery. He is core lead instructor for BP's worldwide fire and emergency training programs and has been a fire service instructor for over 25 years. He is a member of the International Assoc... more...

Mike Hildebrand
Senior partner and hazardous materials consultant with Hildebrand & Noll Associates. Mike was formerly Director of Safety and Fire Protection for the American Petroleum Institute and was a member of the NFPA Standards Council. He also served as a Tea... more...

Greg Noll
Greg is a senior partner in Hildebrand Noll Associates, a consulting firm specializing in emergency planning, response and incident management issues. He serves as the Program Manager for the South Central Pennsylvania Regional Counter-Terrorism Task... more...

Craig Shelley
Chief Shelley recently left his role as a technical advisor for the Saudi Aramco Fire Protection Department and has formed World Safe International LLC, consulting and training services to fire, marine, emergency management and safety professionals. ... more...

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